F. A. Q

How do I make a reservation?

You can use our link Booking  or call us from +90 533 608 05 25 to make your reservation. We highly recommend you to make your reservation before you arrive to Cappadocia. The balloon flights are limited in Cappadocia by Turkish Civil Aviation and its better to book in advance.

When do we fly?

We schedule flights early in the morning, seven days a week, year-round. Our each flight is custom tailored to the weather conditions of the day by our experienced pilots. Hot air balloons are completely dependant on the wind. In other words we do exactly what the wind does. As the sun heats the earth the air begins to boil just like a pot of water. Early morning air is best for your safety. The first hour of light in the morning is the safest time of the day.

Who can fly in a balloon?

To fly in a balloon you must be at least 6 years of age, and we ask that our younger passengers (under 16 years of age) are accompanied by a responsible adult of 18 years or over. Passengers should be at least 4’6″ tall, so they can see over the edge of the basket and are able to adopt the landing position. There is no upper age limit.

Is hot air ballooning safe?

Hot air ballooning is an extremely safe activity. We are commercially insured for flight, ground transportation, and chase crew operations. Our balloons are fuly insured and fully covered al our operation at international standard. Flights is insured for third party and passenger liability.

What type of clothing should i wear?

Wear something warm as it will probably be cold when we start out. It might be a good idea to bring a hat of some kind as the heat from the burner flame can sometimes be quite noticeable. Also, you will need a pair of good, sturdy shoes.

Is there a pick-up service from the hotel?

Yes, we pick you from the hotel you are staying in Cappadocia.

Where does the balloon take off?

We have about 10 different launch and landing sites in Capadocia. Each day is different. What launch and landing sites we will use on any day is determined by the speed and direction of the wind that day. Today’s launch site might be tomorrows landing site or we might not go back to that site for week.

Where will we land?

Good question! The simple answer is that nobody knows, exactly! The pilot will have done flight planning before the launch to ensure that the forecast wind direction does not take the balloon towards an unsuitable area. He will use the different air currents at different altitudes to steer the balloon toward a good landing place. The pilot also closely follows agreements with local landowners. This means that the balloon won’t fly too close to livestock or land in areas planted with valuable crops.

Who decides cancellation of the balloon tour?

Balloon tours are depending on weather conditions. Turkish Civil Aviation Authority has a Representation Office in Cappadocia that gives approval of balloon flights if the weather conditions are within limits. This applies to all hot air balloon companies in Cappadocia.

What happens if my balloon tour is cancelled due to bad weather?

If there is a cancellation made by the Turkish Civil Aviation Authority (due to bad weather conditions), you can choose to be rescheduled to next morning subject to availability or get 100% payment refund.

How Are Balloon Pilots Licensed?

Balloons are registered like any other aircraft and are subject to regular airworthiness checks. The CAA will not allow a balloon to be certified as airworthy unless these inspections and checks are done by authorized maintenance personnel and certified by them. All pilots are licensed by the CAA and have to pass regular flight checks.

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